Culture Marketing Classics

Untangling AI: What your venue actually needs to know

Join us for a multi-session webinar built entirely around what arts and culture venues are actually grappling with right now: what AI can realistically do for you, how to write a policy that opens doors rather than just closing them, and where the ethical lines sit
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Date
Tuesday, November 17, 2026
Time
2:00 pm
GMT/UTC
Duration
2 hours
Location
Platform
Demio (join in browser)
Language
English

AI is moving fast, and most of the advice aimed at the cultural sector is either too vague to act on or too technical to make sense of. This event is neither. It's four short, focused sessions – built from real questions raised by venues like yours – designed to leave you with a clearer picture on how to move forward with AI.

Whether your organisation has an AI policy already, is still figuring out where to start, or falls somewhere in between, you'll leave with practical next steps and a sharper sense of where AI genuinely helps and where it doesn't.

What's covered

🧭 Intro to AI (15 mins)
The essential background and AI glossary so we can all understand the jargon.

📋 AI Policy & Guidelines (30 mins)
How to write an AI policy that creates opportunity rather than just restriction, with a venue's real experience in the room.

This session will be led by Jen Taylor, VP Strategic Growth & AI Activation at Capacity.

Short break (5 mins)

🌍 AI Ethics & Environmental Impact (20 mins)
The questions worth sitting with – from data and labour to environmental cost – and how to navigate them honestly with your team.

⚙️ Practical Uses for AI (30 mins)
Where AI is already saving venues time day-to-day, from audience data to admin. Get guidance on where to start if you haven't already.

About the speakers

Hubby – Chief Technology Officer, CultureSuite

Hubby leads on infrastructure and technology strategy at CultureSuite, with over a decade of experience across venue and festival booking systems, high-availability ticketing platforms, and cloud architecture. He'll open the day with the foundations and close out the ethics and environmental impact session.

Jen Taylor, VP Strategic Growth & AI Activation, Capacity

Jen Taylor is a marketing leader with 15+ years of experience growing audiences across the arts, entertainment, and media. She began in non-profit and commercial theatre before leading digital growth at A+E Networks, where she helped build a $50M+ streaming business. At Capacity, Jen helps arts and culture organisations adopt AI in practical, human-centered ways. She approaches AI not as a technical novelty, but as a strategic thought partner that clarifies audience challenges, uncovers insight, and supports smarter, more confident decision-making.

Presenter TBC

We're just in the final stages of booking an AI consultant to talk to us about practical uses of AI in arts and culture. To be confirmed soon.

Register your place

This is a free, online webinar. Can't make it live? Register anyway, and we'll send the recording.

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Register your place

This is a free, online webinar. Can't make it live? Register anyway, and we'll send the recording.

Register your place

This is a free, online webinar. Can't make it live? Register anyway, and we'll send the recording.

Stay ahead of the curve

Gain valuable insights from industry experts, thought leaders, and fellow professionals, helping you navigate the ever-evolving landscape of arts and culture tech.
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