About the speakers
Hubby – Chief Technology Officer, CultureSuite
Hubby leads on infrastructure and technology strategy at CultureSuite, with over a decade of experience across venue and festival booking systems, high-availability ticketing platforms, and cloud architecture. He'll open the day with the foundations and close out the ethics and environmental impact session.
Jen Taylor, VP Strategic Growth & AI Activation, Capacity
Jen Taylor is a marketing leader with 15+ years of experience growing audiences across the arts, entertainment, and media. She began in non-profit and commercial theatre before leading digital growth at A+E Networks, where she helped build a $50M+ streaming business. At Capacity, Jen helps arts and culture organisations adopt AI in practical, human-centered ways. She approaches AI not as a technical novelty, but as a strategic thought partner that clarifies audience challenges, uncovers insight, and supports smarter, more confident decision-making.
Brooke Gallagher, AI Literacy and Training Consultant, Brooke Gallagher Consulting
Brooke has spent 20 years in the arts, culture and software sectors, including roles at the National Theatre, Tessitura Network and Spektrix. She has trained hundreds of people on AI literacy and adoption across the UK and Europe, from marketing and fundraising teams to production managers and HR. Recent clients include Barbican, Bristol Old Vic, Nationale Opera & Ballet and Scenit.
Ben Meyer, Co-founder & Director of Product, SynapTix
Ben leads the development of Karo, an AI agent built for box office and visitor services teams, now in use at venues including Blackpool Grand Theatre and Cadogan Hall. He came to technology by building websites for arts organisations during the pandemic. Since then he has delivered website, procurement and integration projects for English National Opera, the London Coliseum and Network Rail.
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