Culture Marketing Classics

Introducing MarketHype: Powerful Audience Development for Arts and Culture Organisations

Most cultural venues are sitting on more audience data than they realise, but it's scattered across ticketing systems, email tools and spreadsheets, and almost impossible to act on. MarketHype was built to fix that. Join us for an introduction to MarketHype and find out why we're partnering with them to bring their audience development platform to our CMS.
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Date
Wednesday, April 15, 2026
Time
11:00 am
CEST
Duration
30 mins + Q&A
Location
Online
Platform
Language
English

MarketHype is an audience development platform built specifically for marketers in arts and culture. It connects directly to your ticketing system to automatically clean, organise and update your customer data, so you always have an accurate, usable picture of your audience without manual exports or spreadsheet maintenance.

From there, it gives you the tools to act on that data:

  • Segmentation: create targeted audience segments based on actual purchasing behaviour and demographics. Who only comes to jazz concerts? Who bought last year but not this year? You can find them in a few clicks.
  • Email and SMS: design campaigns and automated flows that reach audiences before, during and after events, without building them from scratch every time.
  • Automations: set up pre-event reminders, post-visit surveys, abandoned cart follow-ups and reactivation flows that run in the background while you focus on other things.
  • Meta connection: turn your customer segments into advertising audiences on Facebook and Instagram directly from the platform.

What you'll get from this session

  • A walkthrough of the MarketHype platform and how it works
  • Practical examples from event organisations already using it
  • An overview of the CultureSuite partnership and what it's set to make possible
  • A live Q&A with MarketHype

Who should attend

This webinar is designed for marketing and audience development professionals at cultural venues, particularly those looking to get more from their audience data and communication tools.

If you'd like to see how MarketHype could fit into your workflow, this is a good opportunity to learn more.

Your host

Christian has extensive experience in the event industry, including ticketing, strategy and business development. He'll walk you through the platform, share real examples from organisations using MarketHype, and answer your questions.

Reserve your spot

Can't make it live? Register anyway and we'll send you the recording.

About MarketHype

MarketHype is an audience development platform tailor-made for the event and experience industry. The platform helps marketing teams engage audiences throughout the customer journey – before, during, after and between events – through deep customer insights, segmentation and integrated communication tools. Learn more about MarketHype.

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Reserve your spot

Can't make it live? Register anyway and we'll send you the recording.

About MarketHype

MarketHype is an audience development platform tailor-made for the event and experience industry. The platform helps marketing teams engage audiences throughout the customer journey – before, during, after and between events – through deep customer insights, segmentation and integrated communication tools. Learn more about MarketHype.

Reserve your spot

Can't make it live? Register anyway and we'll send you the recording.

About MarketHype

MarketHype is an audience development platform tailor-made for the event and experience industry. The platform helps marketing teams engage audiences throughout the customer journey – before, during, after and between events – through deep customer insights, segmentation and integrated communication tools. Learn more about MarketHype.

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“Before CultureSuite, our website had a number of restrictions – with content updates often needing agency support – and we couldn't properly showcase our artistic programme. Now our digital team has the creative freedom to craft engaging digital experiences. The platform's flexibility means we can respond quickly to opportunities, and it is incredibly exciting to be part of a community of venues all contributing to the platform's evolution.”

Zara Foxcroft
Head of CRM & Digital, Lowry