Ticketmatic is a versatile ticketing and box office management system designed for arts venues, theatres, and event organisers. It provides a comprehensive platform for managing ticket sales, pricing strategies, and customer relationships, helping organisations streamline operations and enhance the patron experience through intuitive tools and data-driven insights.
Peppered integrates with Ticketmatic to synchronise crucial pricing and availability information between your ticketing system and website. The integration offers robust account management features including wishlists, purchased events tracking, and e-ticket access. For existing implementations, the system also supports a complete Peppered purchase path with cross-selling capabilities and flexible payment options, though this feature is no longer available for new Ticketmatic implementations.
Automatically checks and updates ticket availability status on your website, displaying accurate information to visitors without manual intervention. Never show "Book Now" for a sold-out event again.
Automatically import and update your events with titles, descriptions, halls, genres, ticket prices and more on your website, to provide accurate, up-to-date information to customers before they enter the purchase path. This can be done manually or automatically (every 6 hours).
Provide patrons with a comprehensive account area where they can view purchased events, manage wishlists, and access their Ticketmatic e-tickets through direct links to the box office system.
Enable the purchase of date-specific supplementary items related to events, such as pre-show dining, workshops, or backstage tours.
Import comprehensive sales data, visitor accounts, and visitor tags into Peppered, enabling automated service mailings and sophisticated marketing campaigns based on patron behaviour.
Allow patrons to join waiting lists for sold-out events, automatically collecting account details and notifying patrons when tickets become available.
Ingest data to create advanced customer segments, enabling personalised experiences based on customer type, membership status, and preferences.
Automatically track and store your visitors' preferred language in Ticketmatic when they place orders, enhancing the personalisation of communications and improving the customer experience.
Coming soon: Allow customers to save productions they're interested in to a wishlist within their account, creating opportunities for targeted marketing and simplified purchasing decisions.
