Ovatic is a comprehensive ticketing and customer relationship management system designed specifically for arts and cultural organisations. It provides powerful tools for managing ticket sales, memberships, and audience data, while offering advanced security features and flexible payment options that enhance the patron experience.
Peppered seamlessly integrates with Ovatic to create a connection between your ticketing system and website. Event information, pricing, and availability flow automatically between platforms, while patrons enjoy a fully branded purchase experience. The integration includes sophisticated security features like dynamic barcodes and SMS verification, alongside flexible payment options and comprehensive account management – all without leaving your website environment.
Automatically import and update your events with titles, descriptions, halls, genres, ticket prices and more on your website, to provide accurate, up-to-date information to customers before they enter the purchase path. This can be done manually or automatically (every 6 hours).
Automatically checks and updates ticket availability status on your website, displaying accurate information to visitors without manual intervention. Never show "Book Now" for a sold-out event again.
Experience a fully-branded ticket purchase journey that maintains your website's look and feel throughout the entire process while still leveraging Spektrix's powerful ticketing engine.
Import comprehensive sales data, visitor accounts, and visitor tags into Peppered, enabling automated service mailings and sophisticated marketing campaigns based on patron behaviour.
Provide patrons with digital tickets directly through their Peppered account, including options for ticket sharing, secure viewing windows, SMS verification, and dynamic barcodes for enhanced security.
Enable the purchase of date-specific supplementary items related to events, such as pre-show dining, workshops, or backstage tours.
Allow patrons to join waiting lists for sold-out events, automatically collecting account details and notifying patrons when tickets become available.
Ingest data to create advanced customer segments, enabling personalised experiences based on customer type, membership status, and preferences.
Coming soon: Allow customers to save productions they're interested in to a wishlist within their account, creating opportunities for targeted marketing and simplified purchasing decisions.
Allow patrons to request and receive specific entry time slots through their account, perfect for managing high-demand events or exhibitions with capacity restrictions.
Provide a seamless patron experience with integrated account features, allowing customers to view purchased tickets, manage memberships, and check personal credits directly through your website.
Automatically generates accurate "Buy Tickets" URLs for each event on your marketing website, ensuring visitors always reach the correct purchase page. This reduces errors and streamlines the path to purchase.
Offer date-independent items such as memberships, merchandise, vouchers and donations through your branded purchase path, creating additional revenue streams.
