Active Tickets is a comprehensive ticketing and customer relationship management system designed for cultural organisations. It provides powerful tools for managing ticket sales, memberships, and customer data, helping venues streamline operations and enhance the patron experience.
Peppered's seamless integration with Active Tickets creates a connection between your ticketing system and website. Event information, pricing, ticket availability, and customer data flow automatically between the platforms, eliminating manual updates and creating a unified digital experience. The integration includes robust account management features, allowing patrons to access their purchased tickets, memberships, and credits directly through your website.
Automatically import and update your events with titles, descriptions, halls, genres, ticket prices and more on your website, to provide accurate, up-to-date information to customers before they enter the purchase path. This can be done manually or automatically (every 6 hours).
Automatically checks and updates ticket availability status on your website, displaying accurate information to visitors without manual intervention. Never show "Book Now" for a sold-out event again.
Import comprehensive sales data, visitor accounts, and visitor tags into Peppered, enabling automated service mailings and sophisticated marketing campaigns based on patron behaviour.
Automatically generates accurate "Buy Tickets" URLs for each event on your marketing website, ensuring visitors always reach the correct purchase page. This reduces errors and streamlines the path to purchase.
Ingest data to create advanced customer segments, enabling personalised experiences based on customer type, membership status, and preferences.
Provide a seamless patron experience with integrated account features, allowing customers to view purchased tickets, manage memberships, and check personal credits directly through your website.
